(03) 6234 7009

COVID-19 Response

With many individuals working from home with increased daytime loads and pressure on the electricity grid, now could be a good time to consider solar energy and battery storage for your home.

CONTACTLESS SOLAR 

To protect you and our staff from the impacts of COVID-19, we have implemented new controls that allow our business to continue operating and limit the need for any direct contact between our employees and our customers.

All quotations can be done without contact

We will conduct the initial consultation over the phone to review

Following this call we will send our designer to your property to safely take photos of your switchboard and roof

If you prefer we don’t come to the site we will ask you to take some photos and send them electronically

We will use your photos and high definition aerial images to prepare a proposal and send it to your email

When you have had a few days to review the proposal, we will contact you by phone or email to answer any questions

Contactless Installation

Upon arrival the site electrician will call you to discuss the installation and confirm placement of equipment

Should we need to enter your home during installation we will call you and take the following precautions;

Sanitise hands upon entry and after leaving the home

Wear a face mask in the home

Minimise time spent in the home

Upon completion we will call to advise and let you know next steps

Soon after you will receive a text message requesting your electronic signature

The next day our customer service team will call you to check in and answer any questions

Please contact the team on 62347009 with any questions

or email

support@iwantenergy.com.au

Fact Sheet

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