4.8 Based on 167 ratings
I Want Energy is great to deal with and they suggested a solar system matching our needs and also difficult installation on our steep and tiled roof.
After extensive research and discussion with numerous providers (which resulted in four quotes) we decided on a system that met our needs and was within our budget and arranged installation for 31/01/2025.
The installers arrived on time but very quickly realised the Inverter could not be positioned according to the provider's design due to lack of clearance around the unit. After a stressful discussion we reluctantly agreed to an alternative location and work commenced. This location is in full sun so the unit will require a heat shield significantly larger than the Inverter itself. This will be retro fitted when available.
Some time later it was discovered that not all the solar panels would fit according to the design so again, reluctantly, we agreed that three panels could be positioned on another section of roof at a 90 degree angle to the remainder.
The system is working and it will be interesting to monitor its performance after the unplanned modifications.
Overall, the experience was very positive. There were a few challenges, but the company addressed them all and was easy to deal with.
The sales process was a bit rushed, with a limited time to accept the quote before the price increased by $2,000, but the sales manager was very helpful.
Installation went really well. Good communication, and very neat job. The tech took our specific concerns into account and were able to adapt their installation to our needs. After sales service has been fantastic.
Not the cheapest option, but they have a long track record, and we chose them for reliability over price.
I Want Energy are a great company to work with. The quoting process was quick and easy and on site. the installation of two TESLA powerwall batteries was neat and only took 5 hours. All the staff that I had interactions with seemed to know their business and the systems they were installing. I would highly recommend using I Want Energy for any solar, battery or EV charging installations.
Starting with the first meeting to discuss options, the I Want Solar rep, Ed was brilliant. Funny, extremely knowledgeable, honest about costs, detailed but not tedious in explanation. Between the original quote and actually signing up for the install, a number of months went by, and Ed remembered everything we had discussed, and came back to me with an even better option than originally quoted. After committing, the communications with Lynn were straightforward and clear, and the install itself went extremely smoothly. After a day of running, it appeared there was a problem with part of the system and when I called, Alex checked the output remotely, and had the installers come straight back out the next morning to fix the problem (some wiring on one aspect was not functioning) All the guys that came to do the install were polite and cheerful, even on two chilly Rokeby mornings. Since the second visit the system has worked even better than I hoped. The app is straightforward and easy to negotiate, (and fascinating to watch!) and when I got back in touch with Alex at I Want Energy tech support, he offered to monitor the system and check in with me after a month to make sure I’m getting the best out of the battery-solar set up.
Ed, the original rep. has been in touch to check in and ask how I’m enjoying the system, and has now also helped select an ev charger, now that I am replacing my petrol car with an ev.
I really couldn’t be happier with everyone and everything at I Want Energy!
They arrived at the site at the date and time they predicted. Were very efficient and had the job done in the time specified.
The quoting process with I Want Energy was very smooth (we had previously lived off grid, so pretty much knew what we wanted). Ed was very helpful and patient even through quite a few iterations of quotes.
The installation team was great. Punctual, friendly, efficient and helpful (took pics with our camera of the installed panels since they were on a second storey roof). The installation was very neat and everything was left clean and tidy. Rob configured it all and ensured everything was working before they left.
The admin team also did all the necessary paperwork for a Tas Renewables Loan as well as TasNetwork grid connection and advising our electricity retailer of the requirement to modify the configuration of our Smart Meter for a Feed in Tariff.
Very glad we went with I Want Energy. They are an extremely professional solar company and I couldn't be happier.
We have just had our system installed and we are super happy with the entire process. After having many other solar quotes, we found Ian listened to our needs and helped us decide on a system right for us and pointed us in the right direction to get the Tas Networks power stuff arranged. The install date came around very quick and the team on the day (6 guys) all worked super well to get the whole thing up and running in a few short hours. We were making power that arvo and feeding back into the grid next day.
A well oiled team at I want Energy. Well done.
We discussed with Abi the best best panel requirements for our needs given we are in our late 70’s and just 2 of us. There was no sales pitch just straight out information/suggestions and a final quote. After final discussions we decided on the Sungrow panels and inverter at 9.6 kw (we have a EV) with a cost of around $12.4K.
A date was set and 4 guys arrived on time and did the complete 22 panel installation in about 6 hrs, we only have a 10deg slope on our roof which made it a bit easier. When they left the electronics was all sorted and the panels were producing. 24 hrs later Aurora had done their bit and we were receiving our feed-in tariff.
If you want a professional job done speak to ‘I Want Energy’, highly recommended.
I want energy are a great company to deal with you can see by their quick response to questions raised in the quotation and installation process they plan on being around for the long term.
Ian was the only rep to get on the roof and check things out. He explained the pros and cons of all the system options.
Looking for solar panels in Hobart? Book a free, no obligation on-site consultation with a solar expert. We'll meet with you to discuss your solar system or other energy needs, conduct a site inspection and create a tailored recommendation to suit your home or business. Alternatively, visit our new showroom at 62 Hopkins St Moonah for a product demonstration. Compare solar panels, inverters, batteries and other components with the help of our friendly, trusted team.
As your trusted local partner, you can rest assured that I Want Energy will be there for you every step of the way. With over 15 years of experience servicing families and businesses just like yours we can guarantee the best outcome for you. From an initial free in-home consultation with expert advice, to guiding you through our easy installation process to helping you setup your solar monitoring system and answering all your questions about a commercial & residential solar power system and grid connectivity.
We will be there for you when you need after sales service, we are just a phone call away. Trust your local solar experts for all you solar panel system needs. Don't risk it with a mainland company that may not be around in another 12 months.
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Over five thousand installs done.
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All Rights Reserved | I Want Energy Tasmania
All Rights Reserved | I Want Energy Tasmania